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Benjamin Friedman

President at Build Scale Grow, Inc.

๐‹๐ž๐š๐๐ž๐ซ๐ฌ ๐Œ๐ฎ๐ฌ๐ญ ๐…๐จ๐ฌ๐ญ๐ž๐ซ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ฒ Planting responsibility is critical for growing a successful business. Encouraging high levels of responsibility in others can have a positive impact on productivity, performance, and creativity. Cultivating responsibility in others may require founders to work in new and uncomfortable ways. Therefore, you must first embrace the long-term value. ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜† ๐—™๐—ฎ๐—น๐—น๐˜€ ๐—ผ๐—ป ๐—ฌ๐—ผ๐˜‚...

๐‹๐ž๐š๐๐ž๐ซ๐ฌ ๐Œ๐ฎ๐ฌ๐ญ ๐…๐จ๐ฌ๐ญ๐ž๐ซ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ฒ
 
Planting responsibility is critical for growing a successful business. 
 
Encouraging high levels of responsibility in others can have a positive impact on productivity, performance, and creativity.
 
Cultivating responsibility in others may require founders to work in new and uncomfortable ways. Therefore, you must first embrace the long-term value.
 
 
๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜† ๐—™๐—ฎ๐—น๐—น๐˜€ ๐—ผ๐—ป ๐—ฌ๐—ผ๐˜‚
 
Here are some tips to help you inspire responsibility:
 
๐˜“๐˜ฆ๐˜ข๐˜ฅ ๐˜ฃ๐˜บ ๐˜ฆ๐˜น๐˜ข๐˜ฎ๐˜ฑ๐˜ญ๐˜ฆ: As a founder, stakeholders look to see how you behave.
 
When something goes wrong, accept accountability, and then explain how you will solve the problem and avoid it from happening again.
 
"๐™‡๐™š๐™–๐™™๐™š๐™ง๐™จ๐™๐™ž๐™ฅ [๐™ž๐™จ] ๐™ฉ๐™–๐™ ๐™ž๐™ฃ๐™œ ๐™ง๐™š๐™จ๐™ฅ๐™ค๐™ฃ๐™จ๐™ž๐™—๐™ž๐™ก๐™ž๐™ฉ๐™ฎ ๐™›๐™ค๐™ง ๐™š๐™ซ๐™š๐™ง๐™ฎ๐™ฉ๐™๐™ž๐™ฃ๐™œ ๐™ฉ๐™๐™–๐™ฉ ๐™œ๐™ค๐™š๐™จ ๐™ฌ๐™ง๐™ค๐™ฃ๐™œ ๐™–๐™ฃ๐™™ ๐™œ๐™ž๐™ซ๐™ž๐™ฃ๐™œ ๐™ฎ๐™ค๐™ช๐™ง ๐™จ๐™ช๐™—๐™ค๐™ง๐™™๐™ž๐™ฃ๐™–๐™ฉ๐™š๐™จ ๐™˜๐™ง๐™š๐™™๐™ž๐™ฉ ๐™›๐™ค๐™ง ๐™š๐™ซ๐™š๐™ง๐™ฎ๐™ฉ๐™๐™ž๐™ฃ๐™œ ๐™ฉ๐™๐™–๐™ฉ ๐™œ๐™ค๐™š๐™จ ๐™ฌ๐™š๐™ก๐™ก.โ€ 
โ€“ Dwight D. Eisenhower
 
 
๐˜‹๐˜ฆ๐˜ญ๐˜ฆ๐˜จ๐˜ข๐˜ต๐˜ฆ ๐˜ญ๐˜ฆ๐˜ข๐˜ฅ๐˜ฆ๐˜ณ๐˜ด๐˜ฉ๐˜ช๐˜ฑ: Empower team members to make decisions. 
 
This approach may be tougher for founders who built a company from scratch by micromanaging many aspects of the business.
 
You have to weigh the tradeoffs. Delegating ownership will facilitate growth and allow you to focus on cutting-edge product and business strategies.
 
To delegate effectively, emphasize outcomes over process. Ask for regular updates on progress, obstacles, and metrics, but don't take back control.
 
 
๐˜Œ๐˜ฏ๐˜ค๐˜ฐ๐˜ถ๐˜ณ๐˜ข๐˜จ๐˜ฆ ๐˜ข๐˜ถ๐˜ต๐˜ฐ๐˜ฏ๐˜ฐ๐˜ฎ๐˜บ: Share expectations for their role, set measurable objectives, and provide regular feedback.
 
For every person, connect performance to team and company success.
 
Finally, emphasize metrics across the board. Openly sharing recurring updates and reports fosters collaboration and accountability.
 
 
๐˜๐˜ฐ๐˜ด๐˜ต๐˜ฆ๐˜ณ ๐˜จ๐˜ณ๐˜ฐ๐˜ธ๐˜ต๐˜ฉ: Just like you, others have motivations to perform well. Allow others to fuel their ambition as it aligns with your goals.
 
Allow employees to enhance their skills and knowledge related to their work e.g. training, networking, and mentorship.
 
Acknowledge employees who demonstrate responsibility to reinforce desired activities. This appreciation should be done both privately and publicly.
 
 
๐˜’๐˜ฏ๐˜ฐ๐˜ธ ๐˜ ๐˜ฐ๐˜ถ๐˜ณ๐˜ด๐˜ฆ๐˜ญ๐˜ง: Some founders expect perfection and are tough on themselves while ignoring accomplishments.
 
While this approach may work for you, most people require more recognition and leeway.
 
Consider how you can emphasize positive recognition while tempering negative feedback. While it's crucial to be candid, it's equally important to have the intention of building up others and encouraging greater responsibility.
 
 
To inspire responsibility in others, you may need to operate differently. However, you will create exponential benefits for yourself and others.

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Albert Wang

Finance/Accounting

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