You’ll see me often talk about choosing to be “just anothervendor/salesperson” or a true Business Partner.

The choice is yours, and it’s made with your actions.  Typical vendors/salespeople are a dime a dozen AKA easily replaced.  

The 1 minute video is an example of the difference. 

(with a little comedy added in for your viewing pleasure)

SITUATION: Client needs a printer in their warehouse.  They had one that’s been sitting for a year or so. It was FILTHY. They weren’t ever sure if it worked.  

• TYPICAL VENDOR/SALESPERSON SOLUTION: Take the easy sale. Convince them it’d be easier just to buy a new one - $3,000 minimum.

• BUSINESS PARTNER SOLUTION: Pack up your Dry Vac, Air Compressor, and various cleaning supplies. Go to their warehouse. Clean it. Find out it does work. Order toner for it ($90). Line up a service technician to do a thorough checkup. Save the client $2,910.00. 

Is it part of my job to clean printers in hot warehouses? 

Nope. But I will. 

Do I “want” to come home dirty and drenched in sweat? 

Nope. But I will. 

Have a long term vision when dealing with your clients. 

They can tell who is only there when there’s a sale to be made.  

Look for ways to bring value without expecting anything in return.  

Then you’ll be on the right track! 👍🏽 

#BEaBusinessPartner #DoWhatOthersWont
#MindsetShift
#GoAboveAndBeyond 
#TECHMEDIC