Mitch Jackson

Lawyer at 2013 California Litigation Lawyer of the Year

Perception vs Perspective Good mediators and negotiators know the difference between perception and perspective. They know how to leverage both when building rapport and connecting with others. Perception is crucial because it's how you gather information about another person. You need to accurately perceive their body language, tone of voice, and other non-verbal cues. If your perception is off, you might misunderstand their intentions or feelings. Perspective, however, is key to empathy and relating to others. By considering someone else's perspective, you can understand where they’re coming from, which can help you connect on a deeper level. Recognizing that someone else may see...