I walk a very fine line between educating and pissing off, of this I'm well aware. Please appreciate that I'm in a very politically difficult position, which is effectively having to tell a majority of an industry that they're wrong, that they've been misled and that there are better ways of doing things It looks arrogant. It looks elitist. It looks mansplaining. It looks like a grumbly old GenXer yearning for the good ole days If things were brilliant right now, these things might be true but things are bad, getting worse and with no ability to improve There are better ways of doing things, of working, of building digital products and services but our industry continually makes the same......See More