Arif Hossain

Product Designer at Cisscom LLC

This is what it comes down to. UX is NOT a professional industry in the way medicine, law, electrical, or aviation are. UX has been increasingly ruled by amateurs because the professionals were not able (or unwilling) to defend their turf. The end result is that UX remains poorly defined, even more poorly understood, and barely even practiced at most companies. The symptoms of the lack of professionalism in UX (some might say, tech in general) are numerous. Toxic portfolio culture happens because of the widespread and pernicious lie that UX is somehow a matter of "opinion". This is, of course, due to the (ahem) "creatives" in the field. You know, the man-buns and mustache bois who are more...