⛺🪵🔥 UX Storyboarding. With useful guides, templates and cheatsheets to design storyboards that visualize and explain customer’s stories ↓ 

✅ Storyboarding is a visual storytelling technique.
✅ We use it to visualize and explain customer’s stories.
✅ Journey map is an extensive visualization of user’s journey.
✅ But storyboards describe only 1 fragment of the user journey.
✅ Many storyboards can explain a single fragment of the journey.

✅ Each storyboard has a scenario, persona, visuals, captions.
✅ Choose the source first: user interviews, tests, analytics.
✅ Start with a story, find characters, the setting and a plot.
✅ Then, pick scenes that show plot from start to finish.
✅ Add thought bubbles, action bursts, narration. 

🚫 Don’t overcomplicate: 1 activity per frame, max 8 frames.
✅ Sketch only 1 storyboard per one path that the user takes.
✅ Emphasize user’s emotions, gestures and expressions.
🤔 Label anything that may be an assumption or question.
✅ When finished, play back the story to test how clear it is. 

Start with insights from journey maps and UX research. Bring designers and if possible end-users on board. Between 3–6 people works best. Focus on key scenarios that include key features of a product. Draft the storyline in sticky notes first. Then translate to a storyboard.

Storyboarding might seem like a simplistic way to visualize customer’s experience. Yet because of their simplicity, storyboards are very easy to understand, memorize and relate to. Low-fidelity stick figures work well, as the goal is to form a shared understanding, not a refined artefact.

Most importantly, good storyboarding is always informed by good UX research. It captures real scenarios, with real constraints and real frustrations. It creates awareness that might linger for months — and it explains and documents design decisions, albeit unintentionally.

Useful resources:

UX Storyboarding Kit (Figma), by Lucian Popovici
https://lnkd.in/e_ScYbty

Storyboarding Toolkit (PDF, Figma), by IBM, Glenn S.
https://lnkd.in/e7cdqsfn
https://lnkd.in/e92dxeUV

Storyboarding Workshop Templates (Figjam)
https://lnkd.in/e_Utv4ee
https://lnkd.in/e23Eniha

Storyboarding Toolkit (Miro), by Ben Crothers
https://lnkd.in/emp5DqKq

How To Use Storyboards To Test UX Concepts, by Chris Spalton
https://lnkd.in/enPDkb4a

Storyboards Help Visualize UX Ideas (+ Template), by Rachel Krause
https://lnkd.in/eZfcb3pp

UX Storytelling, by Mayya Azarova, Ph.D.
https://lnkd.in/efNm-7gV

How To Use Storytelling in UX Research, by Allison Grayce Marshall
https://lnkd.in/eZ2aGwkU

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