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Hony Roy

Account Manager

My visit to the United Airlines New York Office was interesting and enlightening. The warm yet professional environment was evident as soon as I came in. The airline's dedication to efficiency and customer service was reflected in the office's modernity and organization. Every interaction was smooth because the staff members were very friendly and informed. Seeing how many divisions, from flight operations to customer service, coordinated was one of the pleasures. The way they handled passenger inquiries, scheduled events, and made sure everything ran well was outstanding. A collaborative and innovative culture was fostered by the leadership team's approachability. I also had the chance to...