Last week, I went to the Turkish Airlines Hanover Office and I have to admit, I was really impressed! I decided to try in person rather than go through a drawn-out phone process when I required assistance rebooking a missed connection because of a delay in Frankfurt. greatest choice ever. The staff was friendly, courteous, and—above all—efficient from the time I stepped in. The man at the counter kindly listened to my explanation of my predicament and greeted me in both Turkish and English. In just twenty minutes, he had already located another aircraft and even got me a window seat, all for free! The personal touch was what caught my attention the most. I wasn't treated like a number by......See More