Caribbean Airlines recognizes that unexpected emergencies and medical issues can arise, prompting last-minute travel cancellations. In such cases, the Caribbean Airlines Cancellation Policy offers a degree of leniency, especially when supported by proper documentation. If a passenger needs to cancel a flight due to illness, injury, or the death of an immediate family member, the airline may waive cancellation fees or allow a refund, even for non-refundable tickets. To take advantage of this exception, travelers must contact Caribbean Airlines’ customer service as soon as possible and be prepared to submit relevant documentation—such as a medical certificate, hospital report, or death certificate.The airline handles each emergency cancellation on a case-by-case basis, aiming to offer compassionate and practical solutions while still adhering to company policies. In many instances, passengers may be given the option to postpone travel rather than cancel outright, with the original ticket’s value applied toward a future flight within a designated time frame. This flexible approach helps travelers avoid financial loss during already stressful situations.Passengers who anticipate the possibility of changes due to health or family-related concerns are encouraged to purchase travel insurance at the time of booking. Insurance can offer a broader safety net, covering not only cancellation fees but also expenses related to medical emergencies, trip interruptions, and accommodation delays.
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