Here’s how virtual primary care typically works:
Book an appointment online:
Most clinics offer easy online scheduling through their website or patient portal. Some also allow same-day or next-day appointments.

Connect through a secure platform:
At your scheduled time, you’ll connect with your provider using a HIPAA-compliant video platform or receive a call, depending on the service.

Discuss your symptoms and medical history:
Just like an in-person visit, your provider will ask about your symptoms, medications, and overall health. You can also discuss lab results, chronic conditions, or new concerns.

Receive a diagnosis and treatment plan:
Based on your discussion, your provider may:

Offer a diagnosis

Prescribe medications

Recommend lab tests or imaging

Refer you to a specialist if needed

Follow-up and care coordination:
After the visit, you’ll receive a care summary, prescriptions (if applicable), and ongoing communication through your patient portal or app.