When it comes to customer service, the Etihad Airways Chicago Office sets a gold standard. I recently had the pleasure of visiting the office while planning an extended trip to the UAE and Southeast Asia. I had a multi-destination itinerary and was finding it difficult to book the exact flights I wanted through the website. On a friend’s recommendation, I visited the local Etihad office in downtown Chicago — and I’m so glad I did. From the moment I arrived, I felt welcomed. The office is bright, clean, and professionally managed. I was greeted almost immediately, and within minutes, I was sitting with a booking agent who clearly knew their stuff. I explained what I needed, and they patiently......See More