Due to personal circumstances, I had to postpone my vacation. I went to inquire about refunds at the Air Astana Phnom Penh Office. The staff there gave a thorough explanation of the rules. They informed me how long it would take and how much I would receive back. They assisted me in completing the form as well. As promised, the reimbursement was completed. I didn't run into any issues. I appreciated their candor and clarity about everything. Very competent assistance. I will utilize them again because I now have more faith in them. visit us: https://www.airline-offices.com/air-astana/air-astana-phnom-penh-office-in-cambodia/