12 d
A few weeks ago, I visited the United Airlines Lagos Office to explore upgrade options for an upcoming long-haul flight. The entire experience was excellent from the moment I walked in. The staff were polite, attentive, and quick to check available upgrade possibilities that fit my budget. They took the time to explain the differences between cabin classes and what benefits each included, such as extra baggage, lounge access, and meal choices. What really impressed me was their honesty—they didn’t push the most expensive option but helped me choose what was best for my needs. The process was smooth, and I felt respected as a customer throughout. The office itself was tidy, organized, and...