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Richard Susskind’s keynote at #ClioCon2025 in Boston did not disappoint! He reminded us that AI isn’t just about automation, it’s redefining how we deliver legal services. As tech evolves, the question is simple: what outcomes do clients really want, and how can we deliver them faster and better? By 2030, AI could make legal practice more efficient, accessible, and client-focused, if we’re ready. His message was clear: stop asking how lawyers work and start asking how client problems get solved. ...

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