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Muhammad Irfan Bashir

Data Scientist at upwork

Customer Support Specialist (Senior Level) I am looking for an experienced Customer Support Specialist to handle complex technical issues, mentor junior agents, and ensure customers feel supported and valued. You should have several years of technical support experience, strong problem-solving skills, and be highly proficient in English (written and spoken). Note: Applicants from India and Pakistan are not eligible for this role. If you’re calm under pressure, communicate clearly, and know how to turn frustrated users into satisfied customers, we’d love to hear from you.

Hello customer support might be stressful and difficult but there are some approach that are needed towards all customer will love to help you can share me what exactly you do so I can deal with the difficult aspect first cause that what chase away customer first