Clio just hit a $5B valuation. 🚀

When I spoke with Michelle Dunlea, VP of Product Management at Clio, live from Boston at #ClioCon, it became even clearer why.

Real innovation at Clio doesn’t start with code. It starts with curiosity.

Imagine walking into a customer’s office just to watch how they work.

No pitch. No sell. Just observe.

That’s where empathy becomes innovation.

Michelle shared how her team does exactly that; listening, learning and understanding how lawyers actually work before designing anything new.

It’s empathy in action. And it’s why Clio continues to build tools that feel effortless, human and impactful.

That same focus on innovation and purpose is what makes Clio’s latest milestone so inspiring, a US$1 billion acquisition of vLex and a US$500 million Series G round led by NEA, valuing Clio at US$5 billion!

Moments like that are a reminder of what happens when technology meets true customer understanding.

Here are a few takeaways that really stood out:

🔴 Innovation starts with empathy, not code
🔴 AI works best when it disappears into the background
🔴 The “triad” of product, design and engineering keeps creativity balanced with execution
🔴 The best products come from understanding the why behind every customer ask

Michelle summed it up perfectly:

 💬 “You have to understand the why behind every customer ask.”

That’s how great technology is built, by seeing people first, then solving problems.

🎧 Episode 8 of Clio Con Clips 2025 is now live on all major podcast platforms as part of the Legally Speaking Podcast ™️, sponsored by Clio.

If you care about innovation, empathy and the future of legal tech, this one’s a must-listen!

#ProductLeadership #AIinLaw #LegalTech #LegallySpeakingPodcast