Pay Range
Annually:
$171,000 - $203,000
No equity
Description
Things You’ll Do
- Work directly with sales teams pursuing key deals across quarters and years. These deals could range from large dollar deals with significant impact on short-term company performance to important industry leaders who prefer to take a crawl-walk-run approach to XM. Either way, your expertise and guidance will be essential to effectively meeting our customers' needs.
- Engage with select existing customers who have the potential to act as flagship advocates and are wanting to significantly expand their license within or across XM categories.
- Act as a support / guide to the service delivery teams (internal and ecosystem) in key flagship accounts and as a trusted advisor to the C-suite / budget holders of our most valued customers.
- Influence go-to-market strategy for XM:
- Provide guidance to the PMM team on product positioning and messaging, competitive intelligence and key trends influencing how we position and grow.
- Provide guidance to the teams responsible for unlocking barriers to growth in this market (e.g. accessibility, security, procurement frameworks) and work with these groups to proactively address critical issues
- Provide guidance on thought leadership content to help build our brand in market. Be a visible, strategic thought leader at our most strategic customer events
What We’re Looking For On Your CV:
- College degree in a related field (e.g. Psychology, Business, Social Sciences, Economics, etc.). Graduate degree preferred.
- Experience working in or with enterprise teams owning CX, EX or MR functions within name-brand organization
- Experience consulting on the design and implementation of Experience Management (XM) Programs - Employee or Customer
- A strong knowledge of survey/assessment design, change management consulting, and quantitative or qualitative data analysis
- A strong understanding of industry trends and an ability to articulate for the layperson
- Demonstrated ability to persuasively communicate complex concepts at the highest level within organizations and an ability to build relationships with strategic decision makers
What You Should Know About This Team:
- We pride ourselves on being a team that not only understands but also contributes to the achievement of the company's primary objectives.
- Partnering with sales teams across different locations, we foster a culture where smooth communication and collaboration reign supreme.
- Our team values the ability to take initiative, work independently, and accomplish key initiatives. - Everyone is encouraged to think ahead, anticipate potential issues, and find ways to proactively conquer.
Our Team’s Favorite Perks and Benefits:
- Qualtrics Experience Program - A bonus each year for an experience of your choosing
Worldwide and diverse community that enjoys helping each other
- In our offices, we take pride in creating an open and collaborative work space.
- At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team
