entre

Senior UX Researcher

MetaMask- Remote
https://metamask.io/
Full Time
Senior (10+ years)
Fixed

Pay Range

Fixed:

$75,000 - $120,000

No equity

Industry

Not specified

Description

What you’ll do - Want to help us better understand user problems and product opportunities in decentralized finance? UX researchers at Infura work across multiple product initiatives to more effectively and efficiently deliver products and experiences that fulfill user needs. As a UX researcher you will: - Define, plan, and conduct complex multi-phase, mixed-method user research that deepens our understanding of the user experience and drives product strategy. - Deliver compelling, timely and actionable insights to the product and design teams which facilitate evidence-based product and design decisions. - Take a holistic view of our understanding of our users and their behaviour, and proactively identify gaps and opportunities for new research. - Work in a highly collaborative manner with product managers, designers and engineers to ensure we are discovering and prioritizing the most important user needs. - Share insights on Infura and ecosystem users, such that it has far reaching impact for all ConsenSys products. Would be great if you brought this to the role - Have experience conducting research in an end-to-end software development setting, including product discovery with on-going generative research, usability testing on designs and getting feedback on shipped product(s). - Can use a variety of research methods, which may include qualitative interviews, surveys, ideation sessions, ethnographic field research, usability evaluation, and diary studies. You might be a mixed-methods researcher, however your strength is in qualitative research. - Can design, execute, and communicate impactful research in a fast-paced, earlier stage product development process and know how to integrate research into product and design roadmaps. Bonus points for: - Experience in conducting user research in remote settings. - Experience or familiarity of blockchain products. - Experience working on developer tools or APIs. - Experience working in confidence when ambiguities are present.