Pay Range
Annually:
$115,000 - $165,000
No equity
Description
Responsibilities
Act as the Subject Matter Expert (SME) group for Analytics & Data Science: Each customer-facing team has an SME representative (Sales Engineering, Implementation, CSMs, Support, etc.). You will set the meeting cadence, facilitate SME meetings, support the enablement of the SMEs, and foster collaboration
Consult Customers: Advise customers on best practices and support them to maximize the value they are getting from that part of the platform
Champion beta rollouts: Partner closely with Product & Engineering to drive early roll-outs of new products and features within the Revenue Intelligence product area
Develop playbooks: Build playbooks for successful rollouts of the Analytics & Data Science products and champion new use cases
Drive adoption: Develop & execute programs to drive adoption for the Analytics & Data Science product areas
Voice of the Customer: Partner closely with the Product team to ensure learnings from customers & customer requests are factored into the product roadmap
Thought leadership & documentation: Develop & document best practices to help scale knowledge across the revenue team and ensure product documentation is up-to-date
Qualifications
1+ yrs of proven experience in Customer Success, Implementation, or Sales Engineering at Clari, with 5+ yrs overall experience in one of these fields, or similar
Experience with BI, AI and Data Science is preferred
Extensive SFDC knowledge is required
Superior communication skills
Strong project management, quantitative, and analytical skills
Team player enjoys working hard, exhibits professionalism, is dedicated to meeting and exceeding expectations
Perks and Benefits @ Clari
Remote-first with opportunities to work and celebrate in person
Medical, dental, vision, short & long-term disability, Life insurance, and EAP
Mental health support provided by Modern Health
Pre-IPO stock options
Well-being and professional development stipends
Retirement 401(k) plan
100% paid parental leave, plus fertility and family planning support provided by Maven
Discretionary paid time off, monthly ‘take a break’ days, and Focus Fridays
Focus on culture: Charitable giving match, plus in-person and virtual events 
