entre

IT Associate

Cartwheel- Remote
https://boards.greenhouse.io/cartwheelcare/jobs/4414394007
Full Time
Entry (1-3 years)
Annually

Pay Range

Annually:

$50,000 - $60,000

No equity

Industry

Hardware
Software
Technology

Description

ABOUT THE ROLE We are seeking a highly motivated and detail-oriented entry-level IT Professional to join our IT team. The ideal candidate will possess a foundational knowledge of IT systems and a keen interest in technology and its application in a business environment. This role involves supporting internal users, maintaining IT infrastructure, and participating in various IT projects. This is a fantastic opportunity for a recent graduate or someone with initial IT experience to grow their skills and contribute to the effective functioning of our IT operations. Role type: Full-time Location: Remote WHAT YOU’LL DO: Provide first-level support for all IT-related issues, including hardware, software, and network problems. Assist with the setup, configuration, and maintenance of computer systems, mobile devices, and other technology equipment. Support the implementation of new IT systems and projects under the guidance of senior IT staff. Monitor and maintain IT inventory, including hardware and software assets. Help document IT procedures, configurations, and inventory. Participate in IT security measures, including assisting with updates and patches for software and systems. Collaborate with team members to identify and troubleshoot IT issues. Engage in continuous learning to stay updated with the latest technologies and IT best practices. WHO YOU ARE: Experience: You have 0-2 years of experience in IT operations, preferably in a startup environment Technical Skills: You have a strong technical background and are familiar with a wide range of hardware, software, and networking technologies. Problem Solver: You excel at diagnosing and resolving hardware and software issues. Communicator: You have strong communication skills and can explain complex technical topics in an easy-to-understand manner. Proactive: You anticipate needs and act on them without being told. Adaptable: You thrive in a fast-paced environment and can quickly pivot as priorities shift. Team Player: You’re comfortable working in a small team and are willing to take on additional responsibilities as needed. WHY YOU’LL LOVE CARTWHEEL: Our hope is that Cartwheel will be your best career decision! In addition to tackling one of the biggest challenges of our time, at a company well-positioned to do so, you’ll have: Team-based culture with mission-driven colleagues who will go to bat for you Total annual cash compensation between $50,000 and $60,000 Excellent health insurance Meaningful equity ownership stake Flexible paid time off Hybrid work environment with regular in-person team retreats 401K starting in January 2024 with employer match $500 annual educational stipend Macbook