Hello, thank you for stopping by! I am an experienced customer service, support, and success executive with a proven 6-year track record delivering exceptional service to customers globally. In the intricate world where customers fuel the heartbeat of businesses, the key lies in entrusting their care to seasoned, reliable hands. It"s this philosophy that fuels my journey, bringing forth a blend of skills, extensive experience, and a vibrant personality to steer your customer-centric endeavors toward undeniable success. I recognize the critical role customer support plays in a business/company"s success and leveraging my extensive experience and genuine customer-focused approach, I offer expertise in: ✔️ Email, Phone, and Chat Support ✔️ Technical Support ✔️ SOP (Standard Operating Procedure) Development ✔️ FAQ writing ✔️ Efficient Ticket Management ✔️ Order Processing and Handling ✔️ Expertise in Customer Relationship Building ✔️ Enhanced Customer Engagement Strategies ✔️ Comprehensive Feedback Documentation ✔️ Creation of User-Friendly FAQs ✔️ Proactive Troubleshooting Solutions ✔️ Dedication to Ensuring High Customer Satisfaction 𝐂𝐋𝐈𝐄𝐍𝐓𝐒 𝐓𝐄𝐒𝐓𝐈𝐌𝐎𝐍𝐈𝐀𝐋𝐒 🏆 "Our goal was to consult with someone who could bring experience and value to our newly formed customer service department. Abigail did just that. In a short while she was able to make suggestions for updating software and create SOPs for our small and mighty business." - CEO, Dr. Rach Institute. United States. 🏆 "Abigail is very sweet and I wish her nothing but the best! - Jessica Cassity, The Digital SLP, United States. 🏆 Abigail is a great person to work with! She brings positive energy to the workplace :)" - Team Lead of Customer Support, Memberium, Spanish Fork, Utah, United States. 🏆 Abigail has a bubbly personality, and that"s what made me trust her as a Tier 1 support agent because of her people skills" - Operations Manager, International Tea Importers, California, USA. 🏆 She is very knowledgeable, with near-perfect spoken English. She is customer-centric and understands what it means to show up daily for her customers." - Mr. Joe O, LinkedIn Client. Beyond the eloquent words, my value thrives in action. If your mission is to elevate your business into a beacon of customer excellence, my DMs are open. Let"s create a narrative of success together—you won"t regret it.