Bio
A solutions-oriented professional with hands-on experience in the design, and implementation stages of SaaS software. • 4+ years in sales, project management, and solution implementation. • Proficient in Salesforce, AWS, Google Cloud, Workiva, and other popular cloud providers. • Pres-Sales and Post Sales work experience. IMPACTFUL ACHIEVEMENTS: Maintained a 96% Software Implementation Success Rate, Assoc. with Workiva •Achieved a 96% percent client success survey rate by successfully completing software implementations in under 90 days. Raised$ 1.4 million in project funding, Assoc. with Novant Health •Created demos to present to c-suite executives and investors to influence investor decisions for program creation and software implementation. PRPFESSIONAL EXPERIENCE; Solutions Architect - Workiva Collaborated cross-functionally with the product management, project management, and customer success team by providing technical architecture, and designing and implementing emerging software solutions. •Drove solutions for c-suite level customers using Workiva’s cloud platform for regulatory, financial, (ESG) Environmental, Social and Governance reporting. •Conducted product and software demonstrations, and drove the discovery process, to identify areas where our solutions align to address customer needs. •Performed end-to-end program implementations by writing and configuring SQL queries, designing spreadsheets, and successfully closed projects in under 90 days. •Collaborated cross-functionally with the product management team to capture customer feedback and enhancements. •Developed and published technical literature, and training material to enable customers and implementers on Workiva’s cloud software. •Tech Stack: Workiva, Slack, Salesforce, Gong, Zendesk, Confluence, Workday