As a Sales Development Representative at Firework, I support the sales process by researching accounts and contacting prospects using a variety of outreach engagement tools and techniques. I have a certification in SaaS Sales from CourseCareers, and I have developed strong skills in customer relationship management, attention to detail, and communication. My mission is to elevate brands and retailers to optimize the consumer experience, increase site engagement, and customer conversions by leveraging video for commerce and content strategies. I have over two years of experience in marketing and logistics, where I implemented strategies for expansion, built productive relationships, and monitored and enforced KPI metrics. I am passionate about finding solutions that meet the needs and expectations of my clients and prospects.