Experienced IT installation technician with a strong foundation in telecommunications, customer service, and law enforcement. Skilled in running and testing fiber and Ethernet cables, installing VOIP/cloud voice and analog phone systems, and deploying access points, firewalls, and smart switches. Proficient in troubleshooting network issues, setting up mesh systems, and ensuring optimal connectivity for clients. With extensive experience training colleagues in both telecommunications and law enforcement, I excel at breaking down complex processes into clear, actionable steps. My ability to teach and mentor others translates seamlessly into IT, where effective communication and team collaboration are vital for successful implementation and support. My background as a correctional officer instilled a sharp attention to detail, problem-solving under pressure, and disciplined time management—skills that are invaluable in IT environments. Currently pursuing CompTIA ITF+ and A+ certifications to expand my technical expertise. Committed to delivering reliable, high-quality IT solutions while fostering customer satisfaction and team success. Based in Colorado and open to opportunities in IT, network support, and related fields.