With over 20 years of experience in Customer Experience (CX), User Experience (UX), and User Interface (UI) design, I work directly with client stakeholders and internal teams to craft strategy and design omni-channel digital experiences for large organizations across various industries, markets and domains. I apply Human-Centered Design principles and methods to research, design, and develop new products that drive tangible value for business objectives while aligning seamlessly with user and business needs and goals. As a Senior CX Designer and Consultant, I manage small teams, but most-often I act as the Principal (sole) Individual Contributor for the CX Design across individual projects. My skills are wide, as I"m often the principle/sole designer using design-industry standard tools and software such as Figma, Adobe CC (Photoshop, Illustrator, Dreamweaver, Premiere Pro, others), and a lot of time in JIRA when we are in production-mode. I deliver across all stages of the "CX Spectrum," usually problem-solving and delivering a range of deliverables such as user interface designs and rapid prototypes, wireframes and information architecture diagrams, discovery workshops and summaries, user personas, customer journey maps, process flows. I am genuinely excited about the prospect of channeling my design experience into new products, experiences, and emerging technologies, especially nascent technologies like AI, AR/VR/XR -- for which I"m currently working on developing skills with 3D software like Unity. I believe we are at an inflection point with our potential for creating useful, engaging, delightful experiences and I look for the opportunity to translate my design experience, knowledge, and enthusiasm to new challenges.