As a cargo agent at RwandAir Ltd, I provide excellent customer service to passengers and goods from all over the world. I ensure that the cargo is handled safely, securely, and efficiently, following the international standards and regulations. I also collaborate with other departments and stakeholders to coordinate and optimize the cargo operations and processes. I have a high school diploma in forestry from Eav Kabutare, which gives me a solid background in climate and environmental issues. I"m passionate about air travel and its role in connecting people and cultures, as well as reducing the carbon footprint and promoting sustainability. I"m always eager to learn new skills and take on challenges, and I enjoy listening to music and exploring the beautiful country of Rwanda in my free time. I"m excited to be part of the airline industry and contribute to the global community.