Pay Range
Annually:
$70,000 - $85,000
No equity
Description
Responsibilities
Lead and manage Jackpocket’s Texas based fulfillment center operations on a daily basis
Actively manage a team of employees and participate in day to day lottery ticket processing activities
Deliver new hire training and facilitate ongoing learning and development for all staff members
Establish and maintain best practices and standard operating procedures in collaboration with Ops peers and leadership
Continually evaluate performance and efficiency and implement procedural and tactical improvements
Set team and individual level goals, track OKRs, and provide ongoing coaching and mentorship to drive performance
Handle day-to-day employee scheduling, approve timecards, update standard operating procedures, and make sure associates are prepared for the day and working in a safe environment.
Monitor supply delivery, inventory management, manage regular cleaning and maintenance schedules, and troubleshoot and system or facility issues.
Perform cash balance reporting, execution of initiatives and directives, and additional duties as required
Effectively communicate with regional and senior level operations management on a regular basis
Qualifications
Willing and able to work nights and weekends
Bachelor's Degree or equivalent relevant experience
Technically proficient and able to perform high-level technical troubleshooting
Able to function independently and complete tasks from start to finish with little to no oversight
Experience hiring, managing, scheduling, and developing an extensive roster of operational staff for a large scale operation
Experience with personnel management including hiring and firing, familiarity with Texas employment law
Demonstrated experience developing and improving operational processes
Experience running a large scale operation for a high-growth or fast paced company
The base salary range for this role is $70,000 - $85,000
